Voice of Customer
Compare 23 voice of customer tools to find the right one for your needs
🔧 Tools
Compare and find the best voice of customer for your needs
Zonka Feedback
An omnichannel experience management platform for collecting and analyzing feedback across various touchpoints.
InMoment
An experience improvement platform that combines feedback data, business data, and proprietary analytics.
AskNicely
A platform focused on empowering frontline teams with customer feedback to improve service delivery.
Chattermill
An AI-powered platform that analyzes customer feedback from any source to provide actionable insights.
Survicate
A survey and feedback collection tool for capturing targeted feedback across websites, apps, and email.
Jotform
A powerful online application that allows anyone to quickly create custom online forms.
Canny
A feedback management tool for collecting, prioritizing, and tracking feature requests from customers.
UserTesting
A platform for getting on-demand video feedback from real people talking through their thoughts as they use digital products.
Medallia
A platform that captures experience signals and uses AI to provide personalized and predictive insights for businesses.
Sprinklr
A unified platform for customer experience management, integrating social media, marketing, research, and customer care.
GetFeedback
A customer feedback platform designed for Salesforce, enabling businesses to create and automate branded surveys.
Alchemer
A flexible and powerful feedback collection and survey software platform for businesses.
UserVoice
A product feedback management platform that helps companies listen to customers and make data-driven product decisions.
Pendo
A product experience platform that combines product analytics, in-app guidance, and user feedback.
Typeform
An online form builder focused on creating conversational and engaging data collection experiences.
QuestionPro
A suite of tools for surveys, research, customer experience, and employee experience.
Qualtrics CustomerXM
An enterprise platform for collecting, analyzing, and acting on customer, employee, brand, and product feedback.
Forsta
A comprehensive platform for market research, customer experience, and employee experience.
SurveyMonkey
A global leader in survey software, enabling users to create, send, and analyze surveys.
SurveySparrow
An experience management platform that uses conversational surveys to improve response rates and gather richer insights.
Verint
A platform for customer engagement optimization, including workforce management, voice of the customer, and compliance.
Hotjar
A product experience insights tool that provides behavior analytics and feedback data in one platform.
Alida
A platform that helps businesses uncover customer and employee truths through deep insights and broad feedback.