Alchemer
Customer-centricity, simplified.
Overview
Alchemer (formerly SurveyGizmo) is a survey and customer feedback platform that helps businesses collect, analyze, and act on feedback. It is known for its flexibility and robust feature set, which caters to both simple surveys and complex research projects. Alchemer is designed to be easy enough for anyone to use, yet powerful enough for enterprise needs.
✨ Key Features
- Advanced survey logic and branching
- Multiple question types and formatting options
- Customizable branding and themes
- Various distribution methods (email, web, SMS)
- Robust reporting and data analysis
- Integrations with popular business applications
🎯 Key Differentiators
- High degree of flexibility and customization
- Powerful features at a competitive price point
- Strong focus on data security and privacy
Unique Value: Provides an enterprise-grade survey platform that is both powerful and accessible, enabling businesses to make better decisions with data.
🎯 Use Cases (5)
✅ Best For
- Mid-market companies with sophisticated survey and research needs
- Teams that require a high degree of survey customization and flexibility
- Integrating survey data with other business systems
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Individuals or small teams with very basic survey needs
- Large enterprises looking for a fully managed VoC program
🏆 Alternatives
Offers more advanced features and customization options than many similarly priced survey tools.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Full Access tier)
🔒 Compliance & Security
💰 Pricing
✓ 7-day free trial
Free tier: 3 active surveys, 100 responses per survey.
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