Userpilot

Drive Product Growth with User Insights, Engagement, and Feedback.

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Overview

Userpilot is a product growth platform designed to help product, marketing, and customer success teams increase user adoption at every stage of the journey. It allows for the creation of personalized, flexible, and contextually relevant in-app experiences without writing any code. Key functionalities include interactive walkthroughs, user onboarding checklists, in-app surveys, and a self-service resource center, all aimed at helping users discover value and become long-term customers.

✨ Key Features

  • Interactive Walkthroughs & Product Tours
  • User Onboarding Checklists
  • In-app Microsurveys & NPS
  • Resource Center & In-app Help
  • Feature Tagging & Product Usage Analytics
  • User Segmentation
  • Session Replays
  • AI-powered features

🎯 Key Differentiators

  • No-code builder
  • Advanced user segmentation
  • Contextual guidance

Unique Value: Empowers product teams to create personalized and contextual in-app experiences without writing any code.

🎯 Use Cases (6)

Personalized User Onboarding Driving Feature Adoption In-app User Support Collecting User Feedback & Sentiment Announcing New Features Improving User Retention

✅ Best For

  • Creating behavior-triggered product tours for new users.
  • Building in-app resource centers to provide self-service support.
  • Running NPS surveys to measure customer loyalty.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Companies that require employee onboarding on third-party applications.
  • Teams needing extremely deep, complex analytics found in dedicated platforms.

🏆 Alternatives

Appcues WalkMe Pendo

Offers more flexibility and advanced segmentation compared to some competitors, with a focus on product growth.

💻 Platforms

Web API

🔌 Integrations

HubSpot Salesforce Segment Google Analytics Google Tag Manager Zendesk Intercom Amplitude Mixpanel Heap Webhooks API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type II ✓ GDPR ✓ HIPAA ✓ Data Privacy Framework (DPF)

💰 Pricing

$249.00/mo

✓ 14-day free trial

Free tier: N/A

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