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Userlane

The Digital Adoption Platform that makes any software instantly easy to use.

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Overview

Userlane is a powerful Digital Adoption Platform (DAP) that helps organizations improve software adoption and user proficiency. It works by providing an interactive overlay on top of any web-based application, guiding users step-by-step through processes and tasks. Userlane is designed to make any software easy to use, reducing the need for traditional training and support.

✨ Key Features

  • Interactive Guides
  • Virtual Assistant
  • On-demand Support
  • Analytics
  • No-code Editor
  • Multi-language Support

🎯 Key Differentiators

  • Intuitive and easy-to-use editor.
  • Focus on making software instantly usable.
  • Strong support for enterprise applications.

Unique Value: Userlane makes any software self-explanatory, empowering users to perform any task without formal training.

🎯 Use Cases (5)

Employee Onboarding & Training Software Adoption Change Management Customer Onboarding Digital Transformation

✅ Best For

  • Training employees on complex enterprise software.
  • Guiding customers through the initial setup of a SaaS product.
  • Supporting users through software updates and changes.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Deep product analytics.

🏆 Alternatives

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Userlane is often highlighted for its ease of content creation and its focus on providing a seamless and intuitive user experience.

💻 Platforms

Web

🔌 Integrations

Salesforce SAP SuccessFactors Workday Microsoft Dynamics 365 ServiceNow API

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Custom tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type II ✓ ISO 27001

💰 Pricing

Contact for pricing

✓ 14-day free trial

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