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Tyler Technologies

Connecting communities and empowering the public sector.

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Overview

Tyler Technologies is a large and established provider of a wide range of software solutions for the public sector. Their offerings cover areas such as financial management, courts and justice, public safety, records management, and citizen services. They provide end-to-end solutions to help government agencies and municipalities become more efficient, accessible, and responsive to their constituents.

✨ Key Features

  • Public Administration (ERP, financials, HR)
  • Courts & Justice
  • Public Safety (CAD, RMS)
  • Community Development
  • Data & Insights
  • Citizen Portals (MyCivic)

🎯 Key Differentiators

  • Broadest portfolio of public sector software
  • Deep domain expertise in various government functions
  • Large and stable company with a long history in the market

Unique Value: Offers a comprehensive, one-stop-shop for nearly all of a government's software needs, from public safety to financial management.

🎯 Use Cases (5)

Managing city finances and payroll Operating emergency dispatch centers Managing court cases and records Online permitting and licensing Providing a mobile app for citizen services

✅ Best For

  • Implementing a new ERP system for a county government
  • Upgrading a police department's records management system
  • Launching a citizen portal for online payments and service requests

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Organizations looking for a lightweight, single-purpose application
  • Governments that prefer a best-of-breed approach with multiple vendors

🏆 Alternatives

CentralSquare Technologies Accela OpenGov

Provides a wider range of solutions than most competitors, but some products may not be as modern or integrated as newer, cloud-native platforms.

💻 Platforms

Web Desktop iOS Android API

✅ Offline Mode Available

🔌 Integrations

Extensive integrations across their own product suites Third-party systems via APIs and partnerships

🛟 Support Options

  • ✓ Email Support
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type 2 ✓ ISO 27001 ✓ CJIS

💰 Pricing

Contact for pricing
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