Slack

Where work happens.

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Overview

Slack is a channel-based messaging platform that enables teams to communicate and collaborate. It allows for real-time messaging, file sharing, and voice/video calls. Slack has integrated AI features to help users search for information, summarize conversations, and automate tasks.

✨ Key Features

  • AI-powered search to find answers in conversations
  • Channel and thread summaries
  • Huddles for quick audio and video conversations
  • Workflow Builder for automating routine tasks
  • Extensive app integrations

🎯 Key Differentiators

  • User-friendly interface and experience
  • Extensive app ecosystem and integrations
  • Strong developer platform

Unique Value: Slack centralizes team communication, reducing reliance on email and making information more accessible and searchable.

🎯 Use Cases (4)

Team communication and collaboration Real-time project discussions Sharing files and feedback Automating notifications and updates

✅ Best For

  • Centralizing communication for remote and distributed teams
  • Integrating with other tools to create a central hub for work

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Formal, long-form document creation

🏆 Alternatives

Microsoft Teams Google Chat Discord

Slack is often praised for its user experience and extensive integrations, which can make it a more flexible and powerful communication hub than its main competitors.

💻 Platforms

Web iOS Android Desktop (Mac, Windows, Linux) API

🔌 Integrations

Google Workspace Microsoft 365 Salesforce Jira Asana Trello Zoom

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Enterprise Grid tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 2 Type 2 ✓ ISO/IEC 27001 ✓ GDPR ✓ HIPAA

💰 Pricing

$7.25/mo
Free Tier Available

✓ 30-day free trial

Free tier: 90-day message history, 10 integrations.

📊 Market Info

Customers: 100000+

Total Funding: $1400.0M

Visit Slack Website →