Scribe

Smarter documentation software, powered by AI.

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Overview

Scribe is an AI-powered platform that automates the creation of process documentation. By capturing user actions such as clicks and keystrokes, it generates detailed, visual step-by-step guides. This is particularly useful for creating training materials, standard operating procedures (SOPs), and customer support documentation. Scribe aims to save teams significant time by eliminating the manual effort of taking screenshots and writing instructions.

✨ Key Features

  • Automatic process capture (web and desktop)
  • AI-powered guide creation with screenshots and text
  • Customizable guides with branding, annotations, and redaction
  • Easy sharing via links, PDF export, and embeds
  • Combine multiple guides into larger documents (Pages)
  • Smart Blur for redacting sensitive information
  • AI-generated titles and descriptions

🎯 Key Differentiators

  • Fully automated process documentation.
  • Focus on static, step-by-step guides rather than video.
  • AI-powered engine that translates actions into instructions.

Unique Value: Scribe eliminates the manual effort of creating process documentation, saving teams hundreds of hours and ensuring knowledge is captured accurately and consistently.

🎯 Use Cases (5)

Creating employee onboarding and training materials Documenting standard operating procedures (SOPs) Building customer support and help center guides Documenting software workflows and processes Answering frequently asked questions

✅ Best For

  • Streamlining the creation of training documentation for new hires
  • Rapidly building a knowledge base of internal processes

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Generating documentation directly from source code
  • Creating in-depth, narrative-style technical documentation

🏆 Alternatives

Tango Loom Snagit iorad

Unlike video tools like Loom, Scribe creates easily scannable and editable step-by-step guides which are often better for complex processes and quick reference. It is more automated than traditional screenshot tools like Snagit.

💻 Platforms

Web Browser Extension (Chrome, Edge) Desktop (Windows, Mac)

🔌 Integrations

Confluence Notion SharePoint Guru Zendesk Salesforce Slack

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Dedicated Support (Enterprise tier)

🔒 Compliance & Security

✓ SOC 2 ✓ GDPR ✓ SSO ✓ SOC 2 Type II ✓ GDPR

💰 Pricing

$23.00/mo
Free Tier Available

✓ 7-day free trial

Free tier: Unlimited guides, but limited to browser-based capture.

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