SAP Sales Cloud
Intelligent CRM to sell anytime, anywhere, and on any device.
Overview
SAP Sales Cloud, part of the SAP Customer Experience (CX) suite, is a comprehensive CRM platform designed for large enterprises. It provides tools for sales force automation, lead and opportunity management, forecasting, and analytics. Its territory management capabilities allow organizations to define complex territory structures, assign accounts using rules, and ensure proper sales coverage to align with business goals.
✨ Key Features
- Territory Management
- Account & Contact Management
- Lead & Opportunity Management
- Sales Performance Management
- Analytics & Forecasting
🎯 Key Differentiators
- Deep, native integration with SAP's market-leading ERP systems
- Strong capabilities for complex configure, price, quote (CPQ) and billing
- Industry-specific functionalities
- End-to-end visibility of the lead-to-cash process
Unique Value: Connects the front-office sales experience with back-office operations in real-time, providing a single, intelligent view of the customer for businesses powered by SAP.
🎯 Use Cases (4)
✅ Best For
- Structuring global sales territories with regional and local sub-territories
- Running realignment rules to update account assignments automatically
- Integrating sales territory data with backend ERP systems for order processing
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small and medium-sized businesses
- Companies needing a lightweight, easy-to-implement CRM
- Teams that require advanced visual mapping and route optimization
🏆 Alternatives
Its key strength is the seamless integration with SAP S/4HANA, which is a significant advantage over competitors for the vast number of companies that use SAP ERP. This integration provides a level of process and data consistency that is difficult to achieve with third-party CRMs.
💻 Platforms
✅ Offline Mode Available
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
🔒 Compliance & Security
💰 Pricing
✓ 30-day free trial
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