Khoros
The award-winning, AI-powered customer engagement platform.
Overview
Khoros offers a suite of tools to help brands connect with customers across all digital channels. Their platform includes online communities, social media marketing, and digital contact center solutions. Khoros is designed for large enterprises looking to unify their customer engagement efforts.
✨ Key Features
- Online Communities
- Social Media Management
- Digital Contact Center
- AI-powered insights
- Brand and competitive intelligence
- Content management and publishing
🎯 Key Differentiators
- Strong focus on online communities.
- Integrated platform for marketing, care, and communities.
- Enterprise-grade scalability and security.
Unique Value: Provides a single platform to manage all digital customer engagement, with a special emphasis on the power of online communities.
🎯 Use Cases (4)
✅ Best For
- Managing the online communities for Fortune 500 companies
- Powering the social media presence of global brands
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses with limited budgets
- Simple community forum needs
🏆 Alternatives
Offers a more integrated solution for managing communities alongside social media marketing and care compared to competitors.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Available tier)
🔒 Compliance & Security
💰 Pricing
Free tier: NA
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