Dovetail
The customer insights hub for teams.
Overview
Dovetail helps teams organize their research data, analyze it to find patterns and insights, and share their findings with the rest of their organization. It's a central repository for customer feedback and user research, from interview transcripts to survey responses.
✨ Key Features
- Research repository
- Transcription of video and audio
- Tagging and highlighting
- Insight management
- Collaborative analysis
- Video highlight reels
🎯 Key Differentiators
- Intuitive and user-friendly interface
- Powerful tagging and analysis features
- Strong focus on collaboration
Unique Value: The customer insights hub that grows with you.
🎯 Use Cases (5)
✅ Best For
- Creating a single source of truth for user research
- Democratizing access to customer insights across an organization
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Quantitative data analysis
- Conducting surveys or user tests (it's for analyzing the data)
🏆 Alternatives
Dovetail provides a more holistic and user-friendly solution for managing the entire research lifecycle, from data collection to insight sharing, compared to point solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 7-day free trial
Free tier: 1 project, 3 transcript hours
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