Social Customer Service

Compare 20 social customer service tools to find the right one for your needs

πŸ”§ Tools

Compare and find the best social customer service for your needs

eClincher

The Ultimate Social Media Management Tool

An all-in-one social media management platform with advanced publishing, engagement, and analytics features.

View tool details β†’

NapoleonCat

Social Media Management, Simplified.

A social media management tool for businesses to engage, publish, and analyze.

View tool details β†’

Statusbrew

A complete social media management platform for businesses of all sizes.

A social media management platform for teams to collaborate and manage marketing, service, and sales.

View tool details β†’

Zoho Social

The all-in-one social media management software for your business.

Part of the Zoho suite, this tool helps businesses manage their social media presence.

View tool details β†’

Brand24

Social media monitoring made easy.

An online reputation management and social media monitoring tool.

View tool details β†’

Loomly

The Brand Success Platform that empowers marketing teams to collaborate, publish, and measure.

A brand success platform that helps marketing teams manage their social media content.

View tool details β†’

Sprinklr

The Unified-CXM Platform for Modern Enterprises.

Unified platform for social media marketing, advertising, research, care, and engagement.

View tool details β†’

Agorapulse

The Social Media Management Tool You Can Rely On.

An easy-to-use social media management tool for agencies and marketing teams.

View tool details β†’

Talkwalker

The #1 Consumer Intelligence Company.

A consumer intelligence platform that provides social listening and analytics.

View tool details β†’

Keyhole

Social Media Analytics, Simplified.

A real-time hashtag and keyword tracking tool for social media.

View tool details β†’

SocialPilot

The Social Media Marketing Tool for Teams and Agencies.

A social media marketing and scheduling tool for teams and agencies.

View tool details β†’

Sprout Social

A social media management platform to manage social, together.

A social media management tool for businesses to manage engagement, publishing, and analytics.

View tool details β†’

HubSpot Marketing Hub

All your marketing tools and data, all under one roof.

HubSpot's Marketing Hub includes social media management tools that are tightly integrated with its CRM platform.

View tool details β†’

Sendible

The all-in-one social media management tool for agencies.

A social media management platform designed for agencies to manage multiple clients.

View tool details β†’

Brandwatch

The world’s premier social suite.

A digital consumer intelligence platform that combines social listening with content marketing.

View tool details β†’

CoSchedule

The #1 Marketing Calendar.

A marketing calendar and content organization tool for marketing teams.

View tool details β†’

Buffer

The most intuitive, affordable, and authentic way to reach more people on social media.

A simple and effective tool for social media scheduling and analytics.

View tool details β†’

Mention

Monitor the web, listen to your audience, and manage social media.

A media monitoring tool that helps brands track mentions, analyze competition, and manage social media.

View tool details β†’

Hootsuite

Manage all your social media in one place.

A widely-used platform for managing social media, scheduling posts, and tracking results.

View tool details β†’

Meltwater

Media Intelligence and Social Listening.

A media intelligence platform that helps businesses monitor media, listen to social conversations, and analyze trends.

View tool details β†’