Customer Interview Tools

Zonka Feedback

The AI-Powered Customer Feedback & Intelligence Platform.

An omnichannel survey and feedback platform to measure and improve customer and employee experience.

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Sprig

The Modern Research Platform.

In-product surveys and concept tests to capture insights from your actual users.

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Lookback

Understand the why. See the user.

A user research platform for conducting live, moderated and unmoderated user interviews.

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dscout

The platform for human-centered research.

A qualitative research platform that uses mobile ethnography to capture in-the-moment thoughts, feelings, and behaviors.

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InMoment

The easiest, smartest, and most integrated CX platform.

An experience improvement (XI) platform that helps businesses collect and analyze customer and employee feedback.

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AskNicely

The Frontline Success Platform.

A customer experience platform designed to motivate and empower frontline teams.

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UserTesting

Capture real-time feedback from real customers

A platform to get fast, opt-in feedback from people in your target audience.

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Dovetail

The customer insights hub for teams.

A cloud-based platform for storing, analyzing, and collaborating on user research data.

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Chattermill

The Unified Voice of the Customer Platform.

An AI-powered platform that analyzes customer feedback from any source to help you improve the customer experience.

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Canny

Build better products with customer feedback.

A feedback management platform that helps you capture, organize, and analyze customer feedback to inform your product roadmap.

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Contentsquare

The Digital Experience Analytics Platform.

An analytics platform that helps businesses understand how and why users are interacting with their app, mobile, and web sites.

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Medallia

The Leader in Customer and Employee Experience.

An enterprise-grade platform for capturing, analyzing, and acting on customer and employee feedback.

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GetFeedback

The Agile Customer Experience Platform.

A customer feedback platform that makes it easy to create and distribute beautiful, mobile-friendly surveys.

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Typeform

Create forms and surveys that people enjoy answering.

An online form builder that focuses on creating beautiful, conversational, and engaging data collection experiences.

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Qualtrics CoreXM

The Leader in Experience Management.

A comprehensive platform for collecting, analyzing, and acting on customer, employee, brand, and product experiences.

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SurveySparrow

The Conversational Survey Platform.

An experience management platform that helps businesses create conversational surveys.

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Forsta

The New Frontier of Experience & Research Technology.

A comprehensive platform for market research, customer experience, and employee experience.

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SurveyMonkey

The World's Most Popular Free Online Survey Tool.

A leading online survey platform that makes it easy to create, send, and analyze surveys.

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Hotjar

Understand how users behave on your site, what they need, and how they feel, fast.

A product experience insights platform that provides behavior analytics and feedback data.

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UserZoom

Experience Insights Management.

An all-in-one user experience (UX) insights platform for collecting and analyzing qualitative and quantitative feedback.

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